Platform Why WhatsApp Channels Customers FAQ
Official WhatsApp Business API

WhatsApp marketing that survives

Broadcast to 100 million contacts, hold delivery above 90%, and watch every send land live — not two hours after the campaign ends.

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No setup fees Evergreen credits 400M+ messages sent 100+ brands
🚀 92% Delivery Rate ⚡ Sub-second Latency
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Trusted by 100+ brands 4.8/5 average rating
Meta Official Meta Tech PartnerMeta-certified specialists set up, scale and troubleshoot your account.
Shopify Shopify and 20+ connectorsOrder, shipping and cart events flow in without engineering work.
Why WhatsApp

One platform for actionable notifications and customer support.

Your customers already live in this inbox. The only question is whether your infrastructure can reach all of them at once.

0Open rates
45–60%Click rates
0Active users
A customer reading a WhatsApp message on their phone, with notifications radiating out

Put your brand in that inbox this week.

The platform

One place to send, answer, automate, and measure.

Every campaign, inbox, and journey on the same infrastructure — so nothing gets lost between tools.

Broadcast marketing messages on WhatsApp, officially

A limitless broadcasting experience on the official Business API — no grey routes, no account roulette.

  • 8+ powerful messaging categoriesPromotions, offers, coupon codes, carousels and more — risk-free.
  • Add CTAs. Drive 3× conversionsTurn conversations into conversions with eye-catching CTA and quick-reply buttons.
  • Schedule your WhatsApp messagesStreamline your work — schedule broadcasts up to two months ahead of time.

UP TO 100M CONTACTS PER CAMPAIGN  ·  5M CONTACTS UPDATED IN 5–7 MIN
SMART THROTTLING PROTECTS YOUR QUALITY RATING

The Serri dashboard showing a live Diwali broadcast to 10 million contacts at 92% delivery

A shared inbox where nobody asks "who's on this?"

Every reply from every campaign lands in one team inbox. Route by tag, campaign, or attribute, and let the AI agent handle the first response.

  • Unlimited agents on one WhatsApp number
  • Auto-routing by tag, campaign, or custom attribute
  • AI agent qualifies leads before a human picks up
TEAM INBOX · +91 98••• 41207
Your cart is still waiting 🛒
Flat 20% off ends tonight.
Complete my orderTalk to a human
SENT 19:02 · READ 19:03
Is the offer valid on the blue one?19:04
Yes — blue is included. Want me to hold it for 30 minutes?AI AGENT · 19:04
Please do 🙏19:05 · ASSIGNED TO PRIYA

Journeys that branch on what people actually did

Build the flow once and let it run. Serri listens for delivery, reads, clicks, and replies, then moves each contact down the branch that fits.

  • Drag-and-drop builder, no code required
  • Triggers from Shopify, Razorpay, your CRM, or webhooks
  • Retarget the non-openers of any campaign in one click
AUTOMATION · CART RECOVERY
TriggerCheckout abandoned
Wait 30 min · SendReminder + 20% code
ConditionDid they click?
YesHandoff to agent
No · 24hRetarget nudge

Numbers while it's running, not hours later

Most platforms hand you a report after the broadcast ends. Serri streams from the first message, so you can kill a bad template at 200,000 instead of 10 million.

  • Live delivery, read, click, and reply rates
  • Export any segment as a retarget list instantly
  • Webhooks push every event to your own warehouse
Click-to-WhatsApp adsMeta ads that open a chat, not a landing page.
Native formsCollect leads and KYC inside the chat.
Payments in chatUPI and cards without leaving WhatsApp.
Blue tick supportFree verification help on every paid plan.
Zero-ban assuranceQuality monitoring and template pre-checks.
Plug-and-playShopify, Razorpay, CRMs, and a REST API.
Channels

WhatsApp first. Every other channel behind it.

One contact record, one set of journeys. When WhatsApp isn't the right surface, Serri falls back to the channel that is.

WhatsApp
SerriZen

WhatsApp

Official Business API. Broadcasts, team inbox, AI agents and payments in one thread.

WhatsApp order confirmation with a track-your-order link
RCS
SerriRCS

RCS

Verified sender, images, carousels and tappable replies inside the native Android inbox.

RCS rich card with product image and tappable Purchase Now and Show More actions
SMS
SerriSMS

SMS

DLT-compliant transactional and promotional routes. The fallback that always lands.

SMS one-time passcode message for verifying a delivery
Email
Serri Email

Email

Long-form receipts, statements and newsletters, triggered from the same journey builder.

Your October statement19:02
Hi Priya, your statement is ready to download.

ALSO AVAILABLE  ·  SERRIIVR  ·  VOICE  ·  AI CHATBOT

Want more than one channel? We'll scope the mix on the call.

Testimonials

Teams who need it to just work.

Talk to a team already running your kind of volume.

Questions

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Sent. Seen. Sold.

Join 100+ brands running WhatsApp at scale with zero setup fees and answers in under ten minutes.